Cancel a Subscription
Canceling a subscription is used when you stop using a service, but you still want to keep its payment history, analytics data, and the option to reactivate it in the future.1
Open the subscription
Go to the Subscriptions page.Click on the subscription you want to cancel.
2
Cancel the subscription
In the history drawer, select Cancel Subscription.Select the cancellation date — this determines when the subscription should be considered inactive.
3
Confirm cancellation
Click Confirm to finalize the cancellation.
- The subscription will no longer appear in future cost calculations.
- Past payments remain visible in reports for historical accuracy.
- You can reactivate the subscription at any time by clicking Reactivate Subscription in the same drawer.
Delete a Subscription
Deleting a subscription completely removes it from your account. Use this option only if the subscription was added by mistake or you no longer want to keep its records.1
Open the subscription
Go to the Subscriptions page.Click on the subscription you want to delete.
2
Delete the subscription
Press the … (more) button and select the Delete option.
3
Confirm deletion
Click Confirm to permanently delete the subscription.
- The subscription and its entire history are permanently removed.
- Deleted subscriptions cannot be recovered.